Frequently Asked Questions

Q: Do you ship chocolates year round?

A: No, chocolates are available for shipment October through May.

Q: Do you ship to a P.O. Box?

A: Yes. When using a P.O. Box, delivery is made by the U.S. Postal Service.

Q: How do I change my address for a catalog?

A: You can change your address by contacting us via e-mail at customerservice@priester.com or by phone at 1-800-277-3226. Be sure to give your old address as well as the new address.

Q: Do you ship year round?

A: Yes, all items (except chocolate) are available year round.

Q: When are fresh crop pecans available?

A: Usually, around the first week of November.

Q: What are your operating hours?

Q: What are your shipping policies?

A: All prompt orders are shipped 2 business days after the order is received. Deferred shipments are sent to arrive per your request.

Q: What is the product guarantee?

A: All products carry the 100% satisfaction guarantee.

Q: What is our privacy policy?