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Frequently Asked Questions
Q: Do you ship chocolates year round?A: No, chocolates are available for shipment October through May.
Q: Do you ship to a P.O. Box?A: Yes. When using a P.O. Box, delivery is made by the U.S. Postal Service.
Q: How do I change my address for a catalog?A: You can change your address by contacting us via e-mail at firstname.lastname@example.org or by phone at 1-866-477-4736. Be sure to give your old address as well as the new address.
Q: Do you ship year round?A: Yes, all items (except chocolate) are available year round.
Q: When are fresh crop pecans available?A: Usually, around the first week of November.
Q: What are your operating hours?
Q: What are your shipping policies?A: All prompt orders are shipped 2 business days after the order is received. Deferred shipments are sent to arrive per your request.
Q: What is the product guarantee?A: All products carry the 100% satisfaction guarantee.